Programme synopses given under the following headlines are only examples and can be altered to suit your specific needs.

1. Sales Related Skills Programmes
2. General Skills Programme
3. General Management and Supervisory Programmes
4. Training and coaching skills

Sales Related Skills Programmes

- Selling Skills Workshop
- Developing a strategic approach to selling
- Account development and retention
- Advanced major accounts skills
- Proposal Writing skills
- Persuasive presentation skills
- Negotiation skills
- Self management for sales people
- Selling skills (retail)
- Psychology behind selling
- Need creation skills
- Customer relations skills
- General telephone techniques
- Telephone sales skills
- Telephone for the appointment
- Think sales
- Demonstration skills